Visitor Services Associate

Wrightwood 659 seeks enthusiastic individuals for gallery staff positions during the upcoming exhibition, About Face: Stonewall, Revolt, and New Queer Art. Wrightwood 659 hails the Stonewall Rebellion – which spurred the modern-day movement for LGBTQ equality – with a major exhibition marking the 50th anniversary of that historic event. The exhibition comprises historical and contemporary works by international artists that, viewed together, provide a nuanced picture of the evolving meaning of queerness. The exhibition will be open to the public Wednesday – Saturday from May 22 – July 20, 2019. Commitment During the exhibition, Visitor Service Associates are expected to schedule their days to coincide with operating hours. Ideally, part-time VSAs will be available to work 2-3 days per week (12-30 hours). Applicants should be available the week before opening for gallery training sessions and protocol briefings. Desired Attributes Successful candidates will possess a passion for art, architecture, and social movements. They must be comfortable in a progressive environment and enthusiastic about working with widespread audiences. VSAs are expected to be intuitive, reliable, intellectually curious, and inclusive team members capable of maintaining a peaceful gallery atmosphere. VSAs must possess outstanding communication skills and engage with visitors in the gallery. We’re looking for outgoing individuals that are comfortable approaching diverse demographics. Key Responsibilities • Front entry ticketing, greeting guests, and communicating gallery policies and information about the exhibit. • Managing the coat check. • Recording gallery observations and feedback. • Working in tandem with the security staff to engage visitors and ensure a safe and positive visitor experience. • Monitor gallery activity during open hours and public programs. • Assisting with gallery upkeep and opening/closing procedures. • Assisting with setup for gallery events and public programs. • Other duties as assigned. Working Conditions • Ability to stand for extended periods and lift light furniture. • Ability to work up to 11-hour days. • Occasional late days may be required due to special events and exhibition programming. Skills & Qualifications • 1 year of guest service experience, preferably in a museum, academic, or cultural venue. • Candidate should have a welcoming and engaging personality. • Excellent communication skills and sensitivity to a variety of visitors’ needs. • Organized, composed, and focused in a dynamic environment. • Keen observational skills and a propensity for spatial order. • Familiarity with digital devices and personal technologies. • Knowledge of contemporary art, social movements, and/or architecture. • Bachelor’s degree preferred, or simultaneously enrolled in a professional degree program. • Employment is conditional based on review of references and appropriate security checks. • Multilingual is a plus. To apply please email Resume, Cover letter, and three references to jobs (at) wrightwood659.org.