Seasonal Retail Assistant
Neighborly is an ethically sourced, design-driven shop offering home goods, artwork, and gifts for urban Midwesterners. Neighborly sources many of its products from small, independent craftspeople and takes care to find products that fit our particular aesthetic style, are affordable and functional. It began in 2012 and currently operates two brick and mortar locations in Wicker Park and Lincoln Square, as well as a seasonal mini-shop on the Chicago Riverwalk. It is local and woman owned. Please visit our "About" and "Mission" pages to learn more about Neighborly.
Wicker Park Seasonal Retail Assistant
PT 6-30 hrs/wk
Neighborly is looking to hire a seasonal part-time Retail Associate to work primarily at our Wicker Park location but also at Lincoln Square from time to time.
Retail duties include opening and closing the shop, greeting customers in the shop and creating a welcoming customer experience, checking customers out, restocking shelves, cleaning, and maintaining shop appearance. They will also have the important task of representing Neighborly and sharing the shop's story, as well as acting as an ambassador for the independent artists and makers whose products we carry.
Saturdays are required, and Sunday and evening weekday availability in November and December is preferred.
Availability on Saturday, Nov 30 and Dec 21-24 is required.
Requirements:
> prior experience in retail, hospitality, or a customer service role
> demonstrated interest in independently made products and/or the arts
> will excel in a small business working environment (the ambition to wear many hats and help out in any way)
> enjoy talking to strangers and have a great attitude, especially when providing customer service
> are a quick learner and can think on your feet
> are organized and pay attention to details
> able to lift boxes up to 25 lbs
Responsibilities:
> Independently staff the retail shop, offering exceptional customer service - greet customers, assist them with product information and recommendations, provide an easy and pleasant shopping and checkout experience.
> Learn in detail about our products, where and how they’re made and who they’re made by.
> Learn and become a wizard at using our POS system, Shopify, to checkout customers, perform returns, and look up product information and inventory.
> Basic merchandising tasks like folding Tshirts, towels, and blankets, rearranging out of place products, etc.
> Restock shelves when items sell, similarly, replace artwork on wall/display as needed. Restock supplies for checkout.
> Unpack product; check products for damage or defects, check quantities packed or received against packing list (this is where attention to detail comes in!), tag and prep for display, merchandise on display or put in storage as needed.
> Assist with physically transferring stock between locations, assist with merchandising new stock on retail floor.
> Assist with keeping the shops clean and organized, including dusting, vacuuming, mopping, disposing of trash and recycling.
> Establish checks to notify location manager when inventory of a product is low.
Compensation:
> Starting at $17.50/hr commensurate with experience
> Annual bonus based on company performance
> PTO and sick pay each earned at 1 hr per 35 hours worked
> Employee discount on all merchandise
To apply
Please no calls or drop-ins. Email your résumé and a short note about why you want to work at Neighborly to getajob [at] neighborlyshop [dot] com and use subject “Seasonal Retail Assistant”.
