RiverEdge Park - SEATING GUIDE (Seasonal)
The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a SEATING GUIDE. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.DEPARTMENT – Patron Services
DIRECT REPORTING
– Seating Guide Manager/Patron Services Management
WORKS CLOSELY WITH –Management & Security
POSITION STATUS & SCHEDULE – Seasonal Part Time; generally 10-15 hours per week varying dependent on event schedule. Weekends and evenings are required. Position is seasonal (June-September) with paid training.
COMPENSATION – Starting at $16 per hour
HIRE DATE: May 2023KEY RESPONSIBILITIESGreet, advise and escort RiverEdge Park patrons to the correct seating areasProvide assistance to guests with special needs, such a helping with seat accommodationsGuide guests to exits or provide other instructions or assistance in case of emergencyMay assist in verifying staff credentials to generally restricted areasResolve guest complaints or problems, escalate to a supervisor as neededEnsure guests are safely enjoying the showResponsible for keeping aisles, stairs and seating section clear of safety hazardsBe aware of and enforce appropriate house rulesMust be aware of and follow the proper procedures for assisting patrons with disabilitiesBe a kind and informative host to all guestsOther duties as assignedIn addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.REQUIREMENTS/QUALIFICATIONS Positive attitude and team playerBe on feet for long periods of time in an outdoor setting in all varieties of weatherProvide excellent communication with the patrons of RiverEdge ParkCollaborate with security and local law enforcement to identify misconduct within RiverEdge ParkBe aware and helpful to all other departments as neededMust be 16 years of age or olderHOW TO APPLY
Please apply online at https://paramountaurora.com/ri...
Or mail/drop off to: Paramount Theatre, Attn: Dawn King, 8 E Galena Blvd, Suite 230, Aurora, IL 60506
ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHA) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
