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Program Manager: Wiggleworms

The Old Town School of Folk Music seeks a dynamic leader for Wiggleworms programs for children and families, including our campuses and satellite locations. The Program Manager will ensure that programs are healthy and evolving and work closely with the Director of Education to establish, implement, and monitor the success of programs. This includes establishing and achieving goals for new student enrollment and student retention, establishing and monitoring curriculum, ensuring quality faculty, coaching and managing faculty to success, and monitoring student satisfaction.

Examples of Duties:

+ Works with Marketing team, faculty, and students to ensure programs meet enrollment objectives, attracting new students and retaining existing students.

+ Hires, trains, schedules, and supervises faculty - including development of new class and workshop initiatives. Plans and facilitates faculty training and meetings. Enters teacher and accompanist substitutions and special events into payroll.

+ Works with faculty to build a class catalog that aligns with student interests and needs, offers an appropriate number of classes in core and specialty subjects, and minimizes class cancellations due to low enrollment.

+ Works with faculty to develop classes and activities that maximize student learning and provide a consistently positive Old Town School community experience.

+ Develops and plans new class and workshop initiatives.

+ Manages customer service requests, comments, and complaints from students. Counsels student families on classes and appropriate levels of study.

+ Maintenance of assigned programs in the Filemaker system, including scheduling rooms for classes, workshops, recitals, and showcases. Manages computer program entries for scheduling, describing, cancelling, and changing offerings.

+ Schedules, coordinates, and emcees program performances including: room reservations, lighting and sound technician, and volunteers.

+ Monitors maintenance and equipping of classrooms. Assesses equipment, books, music, props, and materials and researches necessary purchases.

+ Makes recommendations for supporting materials to the school store and Resource Center.


• Bachelor's degree in Music Education or Early Childhood Education required, with two or more years experience teaching music to young children and families.

• At least two years experience arts administration/management required and experience supervising teachers desired.

• Must be able to lead a program successfully in a highly-collaborative environment.

• Must be proficient on guitar.

• Must be an effective communicator in verbal, electronic, and written forms, and have experience working with diverse groups.

• Must be computer capable including Mac and PC skills, ideally with Filemaker experience.

If interested and qualified please submit resume and cover letter to

We are an equal opportunity employer that desires diversity in its workforce and we strongly encourage applications from those with a wide variety of backgrounds.

Contact Info:
Job Type: Permanent
Location: Chicago