Part-time, Temporary Summer Season Retail Assistant - Riverwalk
Neighborly is looking to hire part-time Retail Assistants to primarily work at our Riverwalk Outpost on the Chicago Riverwalk at Michigan Ave and Wacker Dr. Our outpost is outdoors (under cover).
This is a paid hourly position from May-October, or alternatively June-Aug, based on availability. Weekends, evenings and some holidays are required.
Duties include opening and closing the shop, greeting customers in the shop, assisting visitors as they browse, checking customers out, restocking shelves and maintaining shop appearance, assisting visitors with directions and recommendations. They will also have the important task of representing Neighborly and sharing the shop's story, as well as acting as an ambassador for the City of Chicago and the makers whose products we carry. The person who enjoys being outdoors and chatting with strangers about our great city will be a great fit for this position!
Following the Riverwalk season, additional hours will likely be available during the holidays (Nov/Dec) in our shops as well if interested.
> have prior experience in retail or hospitality
> have a demonstrated interest in independently made products and/or the arts
> will excel in a small business working environment (the ambition to wear many hats and help out in any way)
> have a great attitude, especially when providing customer service
> are a quick learner and can think on your feet
> are organized and pay attention to details
> are comfortable being outdoors (under cover) in all the types of weather that Chicago presents from May-October
> preferably have lived in the city of Chicago for at least two years
At this job, you will be expected to:
> Offer exceptional customer service, greet every customer that comes to the shop, assist them with product information and recommendations, provide an easy and pleasant shopping and checkout experience.
> Learn in detail about our products, where and how they’re made and who they’re made by.
> Learn and become a wizard at using our POS system, Shopify, to checkout customers, perform returns, and look up product info and inventory.
> Maintain shop to be clean and orderly with basic tasks like folding Tshirts, rearranging out of place products, sweeping, cleaning, dusting shelves, removing trash and recycling, etc.
> Unpack product; check products for damage or defects, check quantities packed or received against packing list (this is where attention to detail comes in!), tag and prep for display, merchandise on display or put in storage as needed.
> Restock shelves when items sell, similarly, replace artwork on wall/display as needed. Restock supplies for checkout.
> Establish checks to notify manager when inventory of a product is low.
> Possibly assist with off-site special events as they resume and in brick and mortar locations based on availability.
Please no calls or drop-ins. Email your résumé and a short note about why you want to work at Neighborly to getajob [at] neighborlyshop [dot] com and use subject “Riverwalk Retail Assistant”.