Managing Director & Conservatory Producing Director
The Managing Director / Producing Director of the Conservatory position is a full-time, salaried position with duties across all areas of the Company. The ideal candidate will be an experienced leader with boundless enthusiasm for theatre and arts education, an unstoppable work ethic, a commitment to excellence, and high level administrative skills.
This is not an entry level position, and we do not expect to hire someone who will be juggling multiple other responsibilities. This is a career position with weighty responsibilities and unlimited opportunities to develop new policies & procedures, create new programs, and make your mark on our still-growing organization.
- Reports to: Artistic Director & Dean of Conservatory
- Supervises: Office Manager/Registrar, Production Manager, Schoolsite Manager, and other overhire Marketing, production and facilities staff.
- Working Hours: 40+ hours per week. Regular office hours are 9am-4pm daily, but this position will have consistent duties in the evening and on weekends. This is an exempt, salaried position, with required availability in the evenings and on weekends during all major events, shows, camps, etc. so no major outside commitments will be approved. It is expected this will be your sole professional focus.
- Be a consistent presence and reliable resource for the WCP office team. Provide strong supervision, support & guidance, and clear decision-making. Provide an example of what hard work and dedication are.
- Make ethical, well-reasoned decisions that contribute to the continued growth of the Company.
- Provide vision for the future, while honoring and preserving the core values and founding ideals of the Company as formulated by the Artistic Director.
- Provide a positive, welcoming, family-/student-centered approach to dealings with the public.
OFFICE MANAGEMENT & TECHNOLOGY
- Supervision: Serve as the day-to-day leader in the office, and oversee its efficient operation.
- Organization: Develop policies and procedures for basic office functions, including files, storage, routing of documents, financial policies/forms/documents, etc.
- Technology: Ensure office computers, printers and other technology are in good repair; purchase new office machines and technology solutions as needed, according to budget plan and/or emergency needs.
- Supplies: Order or delegate order of office supplies, following budgeted amounts.
- Customer Service: Develop process / procedures for checking the Company’s general email accounts. Assist in fielding phone calls and walk-up ticket sales/class registrations. Supervise the Office Manager/Registrar in these functions.
- Be the “gatekeeper” for all internal and external communications.
- Teachers: Ensure clear, complete communication with teaching staff to keep them apprised of schedules, events, policies, changes, etc.
- Office Staff: Hold regular staff meetings to discuss and plan for upcoming events, personnel issues, policies and procedures, etc. Communicate with staff regularly via email and hold a weekly 1:1 meeting with Office, Production and Schoolsite Managers
- Supervisor: Attend weekly phone or in-person meeting with the Artistic Director; stay in regular phone and/or email communication. Daily check-ins are to be expected.
- Parents & students: With Managers, ensure complete & accurate welcome letters, casting notes, newsletters, and tech week/show communication goes out to all education program families. Assist Schoolsite Manager or Conservatory Directors with elevated parent concerns; send highly-elevated communications to the Dean for input or disposition.
- Ticketbuyers: Answer elevated ticket inquiries in a professional, timely manner.
- Schoolsite contacts / building principals: Occasionally check-in (or supervise Schoolsite Coordinator) check-in about how programs are going in support of the Schoolsite Manager. Help ensure that principals/contacts stay updates on tech and show schedules via the Schoolsite Manager.
- ELECTRONIC COMMUNICATION & ORGANIZATION TOOLS
- Coordinate and organize the use of the Company calendar with Production Mgr and others.
- Coordinate and organize the use of the G Drive
- Coordinate the schedule & serve as “quality control” for the contracted housekeeping service.
- With Artistic Director consultation, source appropriate personnel to complete facilities repairs or maintenance.
- Work with Production Manager to coordinate maintenance and upkeep of performance space and production storage areas.
- Cultivate volunteers to help with appropriate beautification projects (like painting backstage, organizing basement, etc).
- Occasionally receive after-hours calls for facilities problems.
- Assist the Artistic Director with development of the Company budget.
- Manage the overall functioning of the Company budget, including 3 sub-budgets: Management/Overhead, Theatre Company/Professional Season and Conservatory.
- Provide periodic P & L reports for the Company and specific programs (shows, classes, camps).
- Receive and consider material changes to Production budgets as shows are planned and produced. Work with Artistic Director on budget adjustments as season progresses.
- Approve check requests, reimbursement requests and credit card back-up receipts for production personnel, submitted by Production team or others.
- Manage the office credit card and petty cash fund.
- Contracts: Approve templates and drafts of contracts for teaching artists, designers, director, and technicians. Approve templates and drafts of service agreements for schoolsite programs. Develop processes and filing system for contracts.
- Incidents / Accidents: Receive, process, file and communicate with Artistic Director regarding injuries, major incidents, other events that might put the Company at risk.
HUMAN RESOURCES & PAYROLL
- Approve all hires in Schoolsites and Conservatory, either via in-person or phone interview, or pre-hire discussion with hiring manager and review of application materials.
- Develop hiring checklist for W-2 and contractor personnel. Create official personnel files for all personnel.
- Assist Office Manager with background checks of teaching artists.
- Approve bi-weekly payroll for office staff and some miscellaneous / overhire contractors.
- Event Set-Up: Set up new shows and events in Arts People, our online box office system.
- Ticket Sales: Ensure timely responses to tickets@ email account, forwarded requests, and phone calls regarding tickets: general questions, seating & facility questions, exchanges and credits.
- Provide change and process box office cash/check receipts from the past weekend’s performances. Review box office reports each week.
- Develop a system for teachers, parents, community members, etc. to volunteer on various projects or ongoing functions. A special emphasis should be on ensuring financial aid recipients participate in some service to the Company.
- Coordinate box office / ushering volunteering for all shows, usually from pool of parents..
- Provide general marketing support, including but not limited to: writing copy for newsletters or eblasts; editing or contributing to the various email lists / segments; writing press releases; updating website.
- Coordinate the playbill for all Professional, Youth and Teen shows; proof the copy, lead the routing of the drafts through the various contributors to ensure an error-free playbill.
- Coordinate with the Marketing person or Artistic Director the lobby video for Youth, Teen and Professional shows.
CONSERVATORY PRODUCER DUTIES
Serve as the main production decision-maker for all shows, produced programs, and final showings of dance or voice programs in our space. Supervise Production Manager in making sure the space is organized, safe and ready for programs.
REQUIRED: 4-year degree in relevant field. At least two years working as a manager, coordinator or director role in an arts education environment. Previous success as a production manager or similar (stage manager, designer, etc). Wide open availability. This position is not appropriate for someone trying to work in multiple locations. An extensive background check, including references and criminal history, will be conducted.
PERSONAL ATTRIBUTES: Strong leadership skills. Positive, enthusiastic & passionate about arts education. Strong administrative & organization skills. Desire to consistently do better and contribute to making the company better. Strong public speaking abilities, desire to meet and build relationships with parents and other constituents. Ability to accept feedback in a professional way. Wide open availability, no conflicts and no second jobs. Driver's license is necessary.