Director of Human Resources, Diversity, and Inclusion
CHICAGO SHAKESPEARE THEATER POSITION PROFILE
Director of Human Resources, Diversity, and Inclusion
The Director of Human Resources, Diversity, and Inclusion provides comprehensive oversight, planning, and management of all human resources functions of Chicago Shakespeare Theater (CST) while championing the organization's core values and strategic commitment to attract, retain, advance, and support a broadly diverse workforce of the highest level of excellence that thrives in a respectful, inclusive and equitable workplace culture. This position is a member of the senior executive team.
A Regional Tony Award recipient, Chicago Shakespeare Theater produces a year-round season—featuring plays, musicals, world premieres, family productions, and theatrical presentations from around the globe—alongside education programming for students, teachers, and lifelong learners, and creative community engagement with the city’s artists and neighborhoods.
Founded in 1986, the Theater has evolved and expanded to present as many as twenty productions and 650 performances annually and has been honored with numerous national and international awards. Chicago Shakespeare is the city’s leading presenter of international work and has toured its productions to five continents. Dedicated to welcoming the next generation of theatergoers, one in four audience members is under the age of eighteen.
As a non-profit organization, Chicago Shakespeare is committed to approaching its work onstage and in the community with the values of service, ingenuity, and collaboration. The Theater strives to engage today’s artists and audiences in active and critical conversations with the work of the Theater’s namesake playwright, William Shakespeare.
Located on Chicago’s iconic Navy Pier, Chicago Shakespeare’s campus features the Jentes Family Courtyard Theater, The Yard at Chicago Shakespeare, and the Thoma Theater Upstairs. Onstage, in classrooms and neighborhoods across the city, and venues around the world, Chicago Shakespeare is a multifaceted cultural hub—inviting audiences, artists, and community members to share powerful stories that connect us. www.chicagoshakes.com
Commitment to Inclusion, Diversity, Equity, and Access
Chicago Shakespeare Theater is deeply committed to creating and sustaining an organizational culture that values diversity, inclusion, and equity, as well as promoting a safe, supportive and collaborative work environment. www.chicagoshakes.com/ideatoaction
• Oversee, monitor, and develop (as necessary) comprehensive HR strategies, policies, and practices that support the organization's goals and needs, and that create a diverse, inclusive, respectful, collaborative and safe work environment for all employees.
• In partnership with management, lead strategic thinking and planning related to organizational development and structure.
• Oversee and coordinate staff recruiting and selection process, with special emphasis on
expanding the recruiting network to attract a diverse pool of candidates of the highest caliber. Design and implement strategies and protocols to build the capacity of all departments to interview, hire and retain a broadly diverse workforce. Maintain, analyze and provide reports on recruitment and selection demographics to ensure alignment with organizational goals.
• Manage compensation and benefits programs to ensure equitable treatment and industry alignment. Recommend and obtain cost-effective employee benefits and monitor national benefits environment for options and cost savings. Oversee benefit orientations and training as needed.
• Design and implement strategies, including ongoing education and training programs, to build the capacity of staff to work effectively, respectfully, and equitably across race, ethnicity, sexual orientation, gender, gender orientation, and expression, and other social identities and diversity segments.
• Work closely with leadership to implement effective staff orientation, on-boarding, and off-boarding programs, in addition to coaching, counseling, and training/professional development opportunities.
• Conduct investigations when employee complaints or concerns are brought forth. Provide support and mediation with a mind for conflict resolution. Oversee and guide follow-up.
• Oversee the staff performance evaluation process and provide guidance and training to supervisors to enhance the effectiveness of the process. Advise managers and supervisors on performance improvement plans and progressive discipline as appropriate. Keep senior leadership and executive team informed of significant issues that emerge and advise on addressing them.
• Create strategies that encourage employee engagement and increase communication across the organization. Develop and implement strategies for demonstrating employee value and appreciation. Monitor the organization's culture through formal and informal surveys to ensure that it supports the Company's values and goals.
• Ensure Company compliance with federal, state, and local legal requirements (EEO, ADA, FMLA, ERISA, OSHA, etc.) Keep job knowledge up to date by participating in industry-related organizations and maintaining and expanding professional networks.
• Oversee employee safety and wellness programs.
• Formalize and oversee student internship programs with an emphasis on broadening the diversity of the students participating.
• Manage HR operations and systems, including overseeing HR staff. Collaborate with Finance Department on developing annual HR budget and accomplish goals working within that budget.
Position Requirements and Experience
• Minimum of a bachelor’s degree or equivalent, preferably in human resources, organizational development, or related field.
• Ten or more years of progressive human resources and leadership experience, preferably some of which is within the performing arts or hospitality industry; experience with non-profit organizations and union environments a plus.
• Broad knowledge of and experience in organizational development, employee relations, recruiting, coaching and training.
• Strong interpersonal skills, ability to work collaboratively and collegially within a multi-faceted performing arts organization while effecting and leading change where needed.
• Experience and success in advancing organizational diversity, inclusion, and equity strategies in a complex organization.
• Demonstrated ability to interact effectively with senior leaders and a board of directors.
• Demonstrated ability to operate and manage in a fast-paced, changing environment.
• Evidence of the practice of a high level of discretion, tact, and confidentiality.
• Specialized training in organizational development, employment law, compensation, employee relations, and staff training a plus.
• Active affiliation with human resource professional networks and organizations is preferred.
Proficient personal computer skills including electronic mail, record keeping, database activity and processing systems, word processing, spreadsheet, graphics, etc.
Education & Experience
• Bachelor’s degree required
• Experience with basic HR functions & Company Management desired.
• Highly organized and driven, with the ability to plan and manage strategically.
• Excellent verbal and written communication skills.
• Ability to analyze and interpret reports to direct or HR efforts.
• Ability to work collaboratively and independently in a fast-paced theater environment.
• Personable, positive, and diplomatic.
• Possess exceptional work ethic and a sense of humor in order to work effectively with volunteers, and inside staff.
Salary is competitive within the non-profit performing arts industry and commensurate with qualifications and experience. Benefits package includes health, dental, vision, 403b, paid time off, life insurance, and commuter spending plan.
Chicago Shakespeare is dedicating itself to creating paths that lead to a more inclusive and diverse institution. We encourage inquiries from applicants who will reflect the plurality of our culture and our global audience. Chicago Shakespeare does not discriminate on the basis of age, race, creed, color, religion, marital status, gender identity and/or expression, sexual orientation, veteran status, national origin or disability status.
Instructions to Apply:
To be considered for this position, please submit your resume and a brief cover letter describing your interest, experience, and how you heard about this position https://bit.ly/3fIMtdS. Candidates of interest will be contacted by a representative of the Theater, no phone calls, please.